Welcome to a world of connected workflows and great experiences — crafted by you, valued by colleagues and loved by customers. With our Liberty platform, we help you streamline operations, boost productivity and improve customer service.
Liberate your business from slow manual processes, data silos and disconnected technology. Liberty platform’s user-friendly, AI-driven tools let you transform at speed. You can automate processes, streamline workflows and make managing tasks and customer engagement easier, quicker and more productive.
Sweep aside barriers
Unplug bottlenecks, free up resources and seize new opportunities.
Innovate quickly
Deliver better digital and customer-facing services faster.
Boost performance
Save a stack of money without compromising quality.
Liberty puts you in control. Now, you’ve got the proven low-code tool, process improvement, intelligent document processing, robotic process automation, AI and contact centre tools to make your best ideas happen – at speed and scale.
“The CX focus is why we chose Netcall. And the technology has been proven. At Dreams, the name Netcall has become synonymous with successful projects. With Liberty platform, we got everything that we were promised, and it has worked so well for us.”
Sam Johnson
Head of Customer Service, Dreams
Put AI to work for you
Use AI intelligently to make processes faster, analysis smarter, work better and customers more satisfied.
Now, you have the tools and technology to put great ideas into action – at a speed that matches your goals. Develop as you go. Discover a dynamic and flexible platform that fits your business objectives, budgets and roadmap.
The UK’s most recommended bed retailer, Dreams, set out on a journey to replace its customer engagement platform with a single integrated solution, aiming to deliver a seamless experience across all service channels and elevate customer experience even further.
Imperial College Healthcare NHS Trust is one of the UK’s largest trusts. With their Central Booking Outpatients, Admissions and Switchboard teams in one building, Imperial needed a contact centre solution that would effectively allow them to manage their patient contacts — delivering an omnichannel digital service.
UK Power Networks utilised the power of Liberty Create, our low-code platform, to quickly deliver many successful automated projects, and revolutionised many services for customers.
St Helens see the value of utilising technology to ease the workload, increase the speed of delivery for citizens, enthuse and retain their staff and also safeguard their services.
