News
Netcall Recognised in Forrester’s Latest Overview of the AppGen and Low-code Platforms Market
14 July 2026
Netcall has been included among 40 notable vendors in Forrester Research’s newly published report, “The AppGen And Low-Code Platforms Landscape, Q2 2026,” which sets out a broad view of the application generation (AppGen) and low-code platforms market.
Forrester’s report defines this market as platforms that use AI and ML to automate the process of creating, editing and releasing applications, enabling both professional developers and citizen developers to use prompts which generate software, AI agents and workflows. It notes that businesses are looking to enable everyone in the organisation to become a creator of applications, agents and workflows – a shift that mirrors what we’re hearing from the organisations we work with as they look to put AI-assisted development in the hands of more of their people.
Forrester also points to real momentum behind the technology itself, noting that generation of applications and agents will “continue to achieve higher value at lower cost” as the market matures. At the same time, the report cautions that varying maturity across vendors, combined with overreaching marketing claims, has created confusion for buyers about what these platforms can and can’t yet deliver – particularly for citizen developers.
Netcall is listed among major industry players in the report’s comprehensive landscape of AppGen and low-code vendors. The report identifies app and workflow generation, core business applications, customer-facing applications, digital process automation and professional and citizen dev low-code tooling as the core use cases buyers most frequently look for, alongside extended use cases; AI agent development, application monitoring and management and task automation.
“Being included in Forrester’s latest look at the AppGen and low-code market is a good reflection of where Liberty Create is today – giving both citizen and professional developers the tools to create applications, agents and workflows without compromising on enterprise-grade security and governance. As organisations look to put AI-assisted development into more people’s hands, we see this as exactly where the market is heading.”
Richard Farrell,
Chief Innovation Officer, Netcall
The report advises CIOs and application owners evaluating vendors in this space to focus on three things:
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Evaluating AI, creation velocity and enterprise management capabilities;
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Ensuring licence costs align with intended use, since pricing models vary widely across the market; and
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Verifying each vendor’s delivery track record for innovation by speaking to reference customers.
Forrester does not endorse any company, product, brand or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data and access to analyst guidance. For more information, read about Forrester’s objectivity here.