A Half Year of Recognition: Transforming Services, Together
Netcall’s awards are more than milestones – they’re markers of progress in how public services; healthcare providers and enterprises are rethinking what’s possible.
19th November 2024
What does your tech say about you? With a sprinkle of innovation, it’s possible for organisations to change perceptions and experiences overnight – from slow and awkward, to agile and relevant.
Increasingly, organisations are viewed as an expression of the technology they use. Customers, employees and suppliers evaluate how brands look, feel and deliver on their promises via digital touch-points.
In theory, start-up businesses have a significant advantage as they begin with a clean slate. They get to pick from a host of gleaming new apps and cloud services to help them express themselves as agile and intuitive. But the reality is that they’re only as good as their ability to predict how their operations will evolve. It’s even more challenging for long-established organisations.
Over time, they too could accumulate a patchwork of systems and applications – often developed in different eras and by different teams – but lacking integration. Think boot-cut jeans combined with blazers and bandanas. The tech equivalent can have dire consequences.
Disconnects between applications force employees to turn to spreadsheets as a makeshift way to bridge the gap. Similarly, when approvals involve multiple stakeholders, email chains become the go-to method for routing documents and gathering signatures.
This leads to a cascade of issues that hinder productivity and increase risk. Here are seven pitfalls you might recognise:
The malaise we’ve described can impact employees’ morale and frustrate customers. But it’s possible to find a modern alternative without spending a fortune.
Low-code development software empowers developers — and their non-technical business colleagues — to create custom applications quickly, bridging the gap between legacy systems and today’s needs. Before long, you can expect to see five business benefits:
Embracing low-code app development can be a game-changer for teams who’ve been held back by legacy systems. Now you can unlock new levels of efficiency, accuracy and relevance — and thrive in the digital age.
It’s time to bid farewell to the spreadsheet and email quagmire, caused by a mish-mash of systems … and step into a future of streamlined and secure workflows. It’s a good look.
Netcall’s awards are more than milestones – they’re markers of progress in how public services; healthcare providers and enterprises are rethinking what’s possible.
Across the UK and Canada, public sector organisations are under growing pressure to deliver faster, smarter and more responsive services. Budget constraints, rising expectations and legacy systems are common challenges, but they don’t always require big-bang transformation.
In this blog, we will give you some tips on what to consider when choosing the right housing management system. We’ll also discuss whether a housing management system is the right choice for your business and what the other options might be.
Keep up with regular news from Netcall – you’ll hear about cut-through process automation and communications solutions to help you achieve your business goals faster.
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