Expand uptake, reduce manual processes and enhance efficiency as you manage PIFU (Patient Initiated Review in Scotland) across major outpatient specialties.
Our PIFU Patient Hub module helps NHS teams move faster towards transitioning or discharging more of their outpatient attendances to PIFU pathways. This builds on 2022/23 NHS Operational planning and contracting guidance.
Without digital tools, PIFU can place a heavy and intense admin burden on teams – with non-integrated spreadsheets or lists creating risk and inefficiency. The Patient Hub PIFU module helps you to co-ordinate and better manage a comprehensive range of tasks, including patient assessments, appointment booking and follow-up phone calls.
Give them more control over how they receive care and elevate their experience.
Customise PIFU pathways for every speciality and clinical need.
Simplify PIFU operations – creating efficiency and minimising risk.
The Patient Hub PIFU module enables patients to be added to specific pathways. Once opted in, the patient can request an appointment or be contacted in line with the particular pathway. Check-ins can be automatically triggered via Patient Hub according to the requirements of particular pathways – when patients would normally attend a face-to-face appointment. Surveys can assess current conditions and an automated workflow can be triggered based on scores to initiate either an appointment request or reassurance.
Improve the patient experience and alleviate any backlog by eliminating unnecessary appointments to free up clinical staff.
Reclaim valuable time through the use of automated workflows.
Ensure patient safety with check-ins that identify at-risk individuals.
Implement surveys to assess patient conditions.
Tailor PIFU pathways to specific specialities and clinical requirements.
Hear from housing sector experts. Join us, Change Network and Clyde Valley Housing Association, in this FREE engaging webinar to find out how you can design truly tenant focused responsive and reliable repairs services, and how digital solutions can help.
Say hello to AI-powered automation and connected workflows in the contact centre and beyond to bring efficiency gains and enhanced customer experiences.
Join us and SOCTM at this year’s SOCITM President’s Conference: Where innovation meets community, on 12th and 13th June in Birmingham.
Join us and SOCITM on 19th April to hear from Lancashire County Council, who will explore how our low-code application development platform has helped them rapidly develop and deploy a large number of applications and processes to improve efficiency and customer satisfaction.