Streamline appointment booking for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience.
Our Diagnostic Booking application helps towards reducing waiting lists – by simplifying appointments for patients and saving valuable admin time spent managing referrals, bookings and follow-ups.
The app automates the booking process, taking data directly from Radiology Information Systems when a patient is referred for diagnostic imaging. It’s easy for patients to choose the most appropriate appointment time – with zero effort from your booking team. The app captures safety information from the patient and reassures them about the procedure. Everything is clear and simple, meaning fewer wasted appointments.
Diagnostic Booking sits on our Liberty platform that puts you in control.
Increase convenience for patients and manage anxiety about procedures.
Reduce the number of did-not-attends and wasted appointments.
Reduce the administrative burden on your team, thanks to automation.
The Diagnostic Booking application streamlines appointment booking. Once there’s a referral, the app links directly to the Radiology Information System and generates a user-friendly link to the patient via SMS. After verifying their identity, the app can present patients with a safety questionnaire, checking key points, such as whether they have a pacemaker. Next, it’s easy for patients to select the most suitable appointment. As the appointment gets closer, through integration with a PEP like Patient Hub, reminders and notifications offer reassuring information – so patients can attend on the scheduled day with a clear understanding of the planned procedure.
Reduce admin time in radiology appointment booking and management.
Minimise did-not-attends with automated reminders for the patient.
Improve capacity for X-ray, MRI and CT scans to help reduce patient waiting time.
Make the booking process slicker and more convenient for patients.
Provide reassurance and capture vital information from the patient to ensure there are no surprises on the day.
CIO Conversations on-demand webinar:
Going digital with Diagnostics
Our experienced team are on hand to talk through your challenges and demonstrate how our solutions can bring efficiencies and savings.
Talk to us about Diagnostic Booking.
Mersey and West Lancashire Teaching Hospitals NHS Trust has chosen Netcall to enable and support their patient engagement digital strategy. This partnership marks a significant milestone for both organisations as they work together to enhance patient care and transform healthcare operations in the region.
Join us on the 18th April, alongside Sally Atkinson, Patient Access Service Manager, Rotherham NHS Foundation Trust, and John Clarke, Former-CIO of UHL, in conversation about the concept of Waiting Well for patients.
90% of outpatient appointments require some form of diagnostic test, so any delay in these tests can lead to postponed treatments. This impacts patient outcomes. Against the backdrop of waiting lists of 7.6 million, diagnostic performance emerges as a critical concern.
We are delighted to announce that Rotherham NHS Foundation Trust and Netcall have been shortlisted for Digital Innovator of the Year at the 2024 HSJ Digital Awards, recognising innovative digital projects transforming care delivery, enhanced efficiency and improved patient outcomes.