Insurance Solutions – UK & Europe
Netcall’s Liberty platform empowers insurers to revolutionise claims, policy servicing, and customer engagement—delivering measurable results across the UK and Europe.
We’re looking for a Customer Support Engineer.
We are looking for two Customer Support Engineers to join our IT & Governance Support team.
Working in a virtual service desk environment, the purpose of the Customer Support Engineer role is to deliver responsive, technically competent support on Netcall solutions such that Netcall customers experience outstanding customer service.
As a member of the Customer Support function, the role is responsible for progressing customer incidents, problems and service requests from creation to resolution, working with other resolver groups to meet contracted SLAs and KPI targets.
For a full job description or to apply for this role, hit apply now. Include your CV in your email so we can get the conversation started.
What’s it like to work at Netcall?
“Netcall as a company is really supportive, the people are great and fun to work with, everyone is very dedicated and they each bring the passion for what they do to the company. I know I’m bias but I can’t speak highly enough of the team that I have and work with.”
Ruth
Head of Project Management
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