Career opportunity

Customer Support Engineer – Intelligent Automation

We’re looking for a Customer Support Engineer – Intelligent Automation

We are looking for a Customer Support Engineer to provide responsive and highly proficient support for Netcall’s intelligent automation and low-code solutions.

As a member of the Customer Service function, the role is part of a virtual Service Desk and responsible for being the first line of contact for triaging and progressing customer incidents, problems and service requests, from report to resolution.

For a full job description or to apply for this role, hit apply now or email recruitment@netcall.com. Include your CV in your email so we can get the conversation started.

Apply now

What’s it like to work at Netcall?

Netcall logo - white

“I felt welcomed from the very first time. Being part of a diverse team, with its members having different skills backgrounds, made the learning extra engaging. Netcall is a very open, supportive and friendly environment that supports you through your career.”

Nik

Platform Solution Developer

On topic:

How Do You Build Real-world AI Solutions That Actually Work?

How Do You Build Real-world AI Solutions That Actually Work?

AI’s potential is vast, yet organisations struggle to scale beyond pilots. The issue isn’t technology but implementation. Our 8 Principles for Responsible AI solutions bridge this gap, prioritising outcomes, trust, transparency and user experience to deliver measurable, scalable results across industries.

Work at Netcall

Working with us means more than just rewards. Learn, grow and thrive in a workplace with a strong professional culture that celebrates diversity and mutual respect and an environment where ideas are encouraged and innovation is in our blood.

Hear from the team

Flexible working

We embrace the concept of flexible working, its potential to enhance productivity and foster work-life balance

Innovation

We’re always exploring new ideas to do things better and wow our customers

Growth

Embrace opportunities to learn and expand your skills – we focus on helping you develop and achieve your goals