Career opportunity

Support Analyst

We’re looking for a Support Analyst

We are seeking a Support Analyst to join the Govtech Service and Design team based in Cirencester.

The role will focus on Customer Support, Testing and Implementation of new customers and products.

For a full job description or to apply for this role, hit apply now or email recruitment@netcall.com. Include your CV in your email so we can get the conversation started.

What’s it like to work at Netcall?

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“I have found Netcall to be a welcoming company with a cultural diversity amongst employees. My contribution matters and I get to share my background and opinions to reach the collective end goal. This role has given me an excellent opportunity within the technology industry and I feel that this is a solid starting point for my future career. Netcall stands out as a great employer.”

Mihaita

Platform Solution Developer

On topic:

Why Councils Now View Automation as Essential 

Automation has become essential for modern Revenues and Benefits services, helping councils reduce backlogs, improve customer experiences and maximise staff capacity. With proven results, growing adoption and millions of transactions processed monthly, councils are now focused on expanding automation to deliver even greater service improvements and efficiency.

Work at Netcall

Working with us means more than just rewards. Learn, grow and thrive in a workplace with a strong professional culture that celebrates diversity and mutual respect and an environment where ideas are encouraged and innovation is in our blood.

Flexible working

We embrace the concept of flexible working, its potential to enhance productivity and foster work-life balance

Innovation

We’re always exploring new ideas to do things better and wow our customers

Growth

Embrace opportunities to learn and expand your skills – we focus on helping you develop and achieve your goals