Taking flight invoicing to new heights

DI Blue seamlessly rolls out complex flight invoicing system built in low-code

The challenge

DI Blue is a Netcall partner – they are a consulting firm in Western Europe that aims to modernise IT landscapes to make systems and tools fast and friction-free. They needed to overhaul an air traffic control organisation’s system to efficiently calculate environmental charges for aircraft operations.

A self-service portal

DI Blue’s client originally asked them to upgrade an existing application to a future-proof technology platform, but the project scope quickly transformed. It expanded from redeveloping an internal accounting tool, to also include a new customer-facing aspect. This included the development of a self-service portal for airlines, allowing them to access comprehensive details on how environmental charges are calculated for every flight.

The user-friendly self-service portal had a tight timeline and no margin for error. The portal would be crucial for both the customer affairs department and the organisation’s overall image with the airlines that they dealt with. DI Blue utilised our low-code platform, Liberty Create, to build the portal.

Liberty Create is great at simplifying the creation of complex processes, seamlessly connecting to external data sources and automating data imports and extractions. This combination allowed us to effortlessly set up a sophisticated, asynchronous nightly process to autonomously poll external servers, extract data and import it. This significantly eased our workflow.”

Thijs Van den Bosch

Software Engineer, DI Blue

Impact

0 Queries

received when complex new formula introduced – app took care of it

Handles

highly complex data

Automated

and bespoke reporting

The solution

When a completely new calculation formula was included, which had the potential to overwhelm the customer affairs department with all kinds of enquiries. They did not receive a single question on the new calculation formula. This was all due to the airlines being able to see the exact calculation through the self-service portal.”

Thijs Van den Bosch

Software Engineer, DI Blue

The result

  • Self-service portal delivered, with comprehensive fee calculation details
  • Replaced an internal accounting application
  • No ad-hoc queries were received from aircraft carriers upon the introduction of a complex new formula – the application took care of it
  • Automated and bespoke reporting giving insight and visibility
  • Fully automated, asynchronous data processing

This app is designed to serve both internal operations and external customers. It promotes transparency in everyday operations while enabling precise management of flight-related concerns, benefiting everyone involved. DI Blue were finalists in Netcall’s 2023 App of the Year Awards for their use of Liberty Create to handle complex calculations and variations and present that data.

Hear it for yourself
Successful delivery of multiple applications

DI Blue and Netcall have been partners since 2021. In this time, DI Blue has successfully delivered multiple excellent applications built on Liberty Create and Liberty RPA to their clients. They have proven to be experts in developing well-designed and complex applications. A Carbon Offsetting tool for First Climate won DI Blue first prize at App of the Year 2021, while the Environment Management Application EMI made them a finalist in 2022.

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