Break the Transformation Cycle with Agile, Lasting BPM

On demand

Discover how agility, insight and intelligent BPM can heal your business from within – and stop costly, reactive transformation cycles before they start.

Many organisations are stuck on a transformation treadmill. It’s expensive, risky and often reactive. These cycles are usually driven by unresolved issues that could’ve been tackled earlier – with better visibility and faster action. In this webinar you’ll learn how to break free.

Discover how to:

  1. Get end-to-end visibility across people, processes and platforms
  2. Use agile software platforms to drive rapid change and automation
  3. Sense and respond to change with intelligent decision-making
  4. Build and maintain a self-healing culture.

Join Craig Willis, Netcall’s Head of Process Improvement Solutions, and Jenna Taylor, Senior Business Analyst at IRIS Software. Learn how to build agile, self-healing systems that sense, respond and adapt in real-time.

Is your organisation stuck in a cycle of reactive transformation?

Find out more

Take our free Self-healing Assessment to find out how ready your business is to evolve – intelligently and sustainably. In just a few minutes, you’ll uncover gaps in agility, visibility and automation, plus get tailored insights to help you break the cycle.

Whether you’re starting out or scaling up, the assessment shows how well your organisation can sense and respond to change, connect customer journeys and build a culture of continuous improvement.

Useful information

Dreams | Tech Driving Seamless CX

Dreams | Tech Driving Seamless CX

The UK’s most recommended bed retailer, Dreams, set out on a journey to replace its customer engagement platform with a single integrated solution, aiming to deliver a seamless experience across all service channels and elevate customer experience even further.