Deliver Innovative Citizen Services and Empower your Teams with Netcall’s Liberty Platform

On-demand

Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.

Netcall has helped 140 UK municipalities save money, improve employee satisfaction and enhance citizen experiences. Now, we’re bringing these transformational capabilities to Canada.

Accelerate digital transformation

Discover how municipalities like yours can accelerate digital transformation and improve service delivery.

In this webinar, you’ll see how you can empower your teams to deliver cost-effective, seamless, integrated digital services for your citizens using Liberty platform.

What you’ll get from watching:

  • Automate your manual processes and empower your teams, whether in the office or in the field, to be more effective and deliver faster, better services to your citizens
  • Enhance employee satisfaction by centralising information, enabling your teams to serve citizens more effectively and find information they need quickly
  • Rationalise your application estate by replacing costly point solutions and data silos without having to pay more to do it
  • Deliver the full range of municipal services from permitting and building control to waste collection and more
  • Easily deploy AI and chatbots to manage citizen demand by quickly training an AI Virtual Assistant using your municipality’s website content and policies
  • Integrate with your legacy applications by leveraging our open integration approach to unlock the value of your existing solutions.

Whether you’re looking to modernise legacy systems or explore innovative ways to enhance both internal and citizen-facing services, this webinar will provide you with practical insights and strategies. Learn how you can achieve significant innovation rapidly and for much less than you might think.

Get our 9 Essential Tips for Public Services

Discover how UK local councils can save money, enhance services and streamline citizen engagement with our guide.

Digital solutions made simple

Accelerate your digital transformation journey without the high associated costs. Build meaningful citizen experiences and enable your staff to use connected workflows, data, and AI-powered processes.

Useful information

How AI Is Revolutionising Government Services in the UK and Canada

Across the UK and Canada, public sector organisations are under growing pressure to deliver faster, smarter and more responsive services. Budget constraints, rising expectations and legacy systems are common challenges, but they don’t always require big-bang transformation.

Tewkesbury Borough Council | AI-enhanced Citizen Experience

Tewkesbury Borough Council delivers an AI-enhanced Citizen Experience by streamlining services with intelligent routing, automation, and integrated systems—boosting efficiency, reducing call wait times, and freeing staff for higher-value work, all while maintaining a personal, human connection.

South Hams | Automated Parking Permit Processing with Liberty IDP

South Hams District Council revolutionized Automated Parking Permit Processing with Liberty IDP, achieving 24-hour document handling, £95,000+ in annual savings, and superior accuracy. AI-powered automation streamlined applications, eliminated manual errors, and enhanced customer experience—setting a new benchmark for local government efficiency.