Digital Inclusion in Housing

Webinar | Tuesday 5th November 2024, 11:00am – 12:00noon

Annual Leave

Tuesday 5th November 2024

11:00am-12:00noon

Online

Join us for an engaging webinar and discover how to bridge the digital divide and leave no tenants behind

Housing sector expert Andrew Buckels from Waterstons will be in conversation with us, sharing his thoughts on why balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication.

He’ll share best practices on how to:

  • Drive effective adoption of digital tenant communication strategies
  • Use data, insights and behaviours to communicate in tenants’ preferred channels
  • Enabling more self-service while supporting digital literacy and ensuring accessibility
  • Integrating AI to boost citizen interaction and service delivery

You’ll also hear from Michael Beagin, Operational Support Officer at ForHousing on how they’ve enhanced their tenant experience whilst meeting the evolving needs of their communities.

Be a part of the conversation. Book your spot to hear how you can make digital transformation work for everyone.

Andrew Buckels Sector Lead for Social Housing at Waterstons

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Useful information

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