From System Sprawl to Simplicity & Savings:

Newcastle City Council’s Low-code Approach to Consolidation and Rationalisation

Webinar | Wednesday 11 March 2026, 1:00pm – 2:00pm

Newcastle City Council
Annual Leave

Wednesday 11 March 2026

1:00pm – 2:00pm

Webinar

Across the UK, councils like yours are under pressure to modernise services, reduce operating costs and improve experiences for citizens and staff. All while managing sprawling legacy application estates.

Across the UK, councils like yours are under pressure to modernise services, reduce operating costs and improve experiences for citizens and staff. All while managing sprawling legacy application estates.

In this session, Newcastle City Council will share how they confronted these challenges head‑on by adopting a low‑code platform.

This enabled them to:

  1. Consolidate systems
  2. Streamline processes
  3. Deliver modern digital services at speed
  4. Save lots of cash in the process.

Joe Bradshaw, from Newcastle, will join Netcall’s Mark Gannon to walk through their transformation journey of:

  1. Identifying duplication across hundreds of systems
  2. Redesigning end‑to‑end services
  3. Empowering teams to build solutions themselves.

You’ll hear about tangible outcomes – including real savings, faster service delivery and improved customer satisfaction.

Sign up now and join us for an interesting discussion.

Speakers

Mark Gannon

Mark Gannon

Client Solutions Director, Netcall

Joe Bradshaw

Solutions Delivery Lead, Newcastle City Council

See how councils can cut complexity

Modernise services and deliver real savings with low‑code.

Useful information

AI in the Public Sector: What it Means for Local Government 

AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.