Transforming Municipality Operations with AI

On-demand

Watch our focused session on how AI is reshaping the way municipalities operate and serve their communities.

Hosted by Mark Gannon, former CIO with some of the UK’s largest municipalities, this webinar showcases three high-impact AI use cases:

  1. AI-powered virtual assistants to improve citizen engagement and free up staff time
  2. Advanced summarisation tools to accelerate reporting, meeting notes, and consultation responses
  3. Intelligent Document Processing (IDP) – including visual IDP that can extract and interpret data from images.

Through these demonstrations, you’ll see how these solutions deliver real efficiency gains, streamline processes for municipalities and improve service delivery for residents.

Don’t miss this opportunity to explore how AI can transform municipal operations and raise the bar for citizen satisfaction.

Read the practical AI use cases for local government

AI in Local Gov See it in action

Useful information

Why Councils Now View Automation as Essential 

Why Councils Now View Automation as Essential 

Automation has become essential for modern Revenues and Benefits services, helping councils reduce backlogs, improve customer experiences and maximise staff capacity. With proven results, growing adoption and millions of transactions processed monthly, councils are now focused on expanding automation to deliver even greater service improvements and efficiency.

03 November
London
Practical AI and Innovation in Local Government

Practical AI and Innovation in Local Government

This year, we are holding a Customer Connect event in the South to bring together local government peers, innovators and practitioners to explore how AI and digital innovation are being applied in the real-world today.