Local Government Reorganisation

Practical guidance for councils navigating reform while keeping services running

Talk to a local government specialist

A council perspective on bringing different digital approaches together.

Explore guidance, tools and real-world experience

Local Government Reorganisation affects councils in different ways. These resources are designed to help you

understand the digital challenges, see how others are approaching LGR and take practical next steps.

Understand the challenges

Understand the most common digital, data and technology challenges faced by councils during local government reorganisation.

Learn from councils

Hear how councils like Cumberland Council and Tewkesbury Borough Council approach reform.

Set digital priorities

A practical guide to the key digital priorities councils should focus on before vesting, during and after reorganisation.

Get the checklist

Explore a structured approach

A process reference model designed for councils to help with planning, transition and longer-term evolution.

A practical reference model for Local Government Reorganisation

Reorganisation is not a single event. It’s a journey that unfolds over time – with different pressures at each stage. This process reference model helps councils plan change, manage risk and sequence decisions while keeping all services running.

Councils might enter at different points, but the principles stay the same: protect continuity first – then evolve services over time.

Local Gov Process Reference model
Explore the LGR Reference Model

Strong digital foundations in practice

Councils going through LGR are faced with real operational pressures: how do you deliver digital change, while keeping the lights on.
These examples show how digital leaders approach reform while enabling strong digital foundations to support any new organisational structure:

Cumberland Council: Managing reform at scale

Cumberland Council’s reorganisation brought together 7 ICT estates, 7 data environments and many ways of working. By prioritising service continuity, digital leaders focused on high-impact services first and planned change sequences to manage risk – creating a stable foundation for ongoing transformation.

Read the Cumberland story
Tewkesbury Borough Council

Tewkesbury Council: Foundations for future reform

Tewkesbury Borough Council has focused on strengthening digital foundations ahead of LGR. By simplifying citizen access, improving data visibility and embedding automation, they’ve created a stable, adaptable platform that supports continuity today and flexibility for future structural change.

Read about Tewkesbury’s approach

Next steps in your reorganisation journey

Councils approach reorganisation from different starting points. Depending on where you are in your planning or transition, these next steps might be useful.

Still shaping your approach?

Explore practical guidance to help prioritise effort, manage risk and plan digital change effectively, from the start.

Read the 10 digital priorities for LGR

Learning from peers?

Explore how councils are strengthening digital foundations to deliver continuity and handle change through reform.

Explore council stories

Curious about enabling platforms?

Explore how a shared digital foundation can support service continuity, flexibility and change during reorganisation.

Explore capabilities

Liberty for Local Government gives you a shared
digital foundation through LGR

Liberty for Local Government uses AI and automation to support your council through LGR and beyond
Explore a platform that helps teams manage demand, join up and automate workflows while improving citizen experience and ensuring flexibility. That means councils can evolve their services in line with the pace of reorganisation progress.

Common digital, data and technology challenges during local government reorganisation

Common LGR challenge

Disparate systems across merging councils

Duplicate processes and inefficiencies

Pressure to deliver more, with fewer resources

Need to deliver early value without locking in decisions

Limited internal capacity to build from scratch

Inconsistent citizen experiences

Uncertainty around future service structures

Disconnected data and siloed operations

Application sprawl following mergers

How Liberty for Local Government helps

Supports a shared front door for consistent, joined-up digital services across organisations

Enables standardised, end-to-end processes across departments and authorities

Uses smart triage, routing and decision support to reduce manual effort

Allows councils to launch new services incrementally, without heavy IT dependency

Reuses proven patterns and approaches from other councils

Supports personalised, consistent experiences across channels

Enables services to be redesigned collaboratively as structures evolve

Brings data together to support joined-up services and insight

Helps rationalise systems over time to reduce cost and complexity

Liberty is designed to work alongside existing systems – supporting continuity today while enabling change over time.

Talk to us about your LGR context

Every council’s reorganisation journey is different. A short conversation can help clarify options, reduce risk and identify practical next steps – without commitment.

Speak to a local government specialist
The Key to Successful Local Government Reorganisation  

The Key to Successful Local Government Reorganisation  

Local government reorganisation requires efficiency, collaboration, and strategic planning. Process mapping helps councils streamline services, eliminate duplication, and future-proof governance models. With Liberty Spark, councils can navigate change confidently, ensuring smooth transitions, improved outcomes, and sustainable modernisation for citizens

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