News
17th November 2023
Netcall is excited to appear on a pioneering NHS framework for pre-approved suppliers of public sector services. Taking its place on a vendor list for Intelligent Automation, public sector buyers can purchase Netcall services with confidence.
The £250 million framework signposts NHS organisations to leading providers of intelligent automation solutions — streamlining implementation and procurement processes.
Netcall’s Liberty platform is an off-the-shelf, end-to-end digital solution that includes AI-powered low-code process automation, Patient Hub and robotic process automation to support efficient healthcare provision across the UK.
“Netcall is thrilled to bear the NHS hallmark of quality service provision. Our goal is to enable NHS Trusts and Boards to accelerate digital initiatives and improve patient engagement. This new framework reinforces our position as a trusted partner with a proven track record for delivery.”
John Clarke, Head of Client Solutions for Health
Netcall
This new framework will enable the adoption, implementation and on-going development of IA within the health system, including in care settings.”
“Our goal is to give the NHS a choice of leading Intelligent Automation (IA) solutions to best support healthcare providers wherever they are on their journey towards realising the value of automation.”
Adam Nickerson, NHS SBS senior category manager of digital and IT
Care in the NHS is often slowed by administrative backlogs, many of which were worsened post-pandemic. According to Nickerson, a report by GlobalData found a third of community-based clinician time was spent on admin, while more than half of doctors spent at least an hour a day on work that could be carried out by non-clinical staff.
Netcall’s Liberty Platform gives clients business ready AI models that can be quickly and simply deployed in workflows to drive efficiency and improved patient experience. By automating specific NHS administrative tasks, capacity in the healthcare system will be increased to release clinical staff to focus on patient care.
Mersey and West Lancashire Teaching Hospitals NHS Trust has chosen Netcall to enable and support their patient engagement digital strategy. This partnership marks a significant milestone for both organisations as they work together to enhance patient care and transform healthcare operations in the region.
We are delighted to announce that Rotherham NHS Foundation Trust and Netcall have been shortlisted for Digital Innovator of the Year at the 2024 HSJ Digital Awards, recognising innovative digital projects transforming care delivery, enhanced efficiency and improved patient outcomes.
We are pleased to announce that John Clarke has been appointed as Head of Client Solutions – Health. John brings with him a wealth of experience from the health sector, having worked in the industry for over two decades.
Five NHS customers go live with the integration of Netcall’s Patient Hub with the NHS App.
Deliver an improved customer experience and drive efficiency with Liberty platform — automating admin tasks to increase capacity and enhance patient care.