Digital Experience,
Simplified

Jadu Central provides a powerful, enterprise-grade content management system designed for complex organisations delivering high-volume public services. Teams can manage multi-site estates, maintain accessibility compliance and publish updates quickly without technical dependency. Built-in governance controls, workflow approvals and reusable content components help ensure consistency while reducing effort across departments.

1. Improved findability and clarity
2. Consistent, accessible content across channels
3. Faster updates without technical dependency

Jadu Connect enables secure, personalised digital accounts where users can manage their relationship with your organisation in one place. From application tracking to document submission and messaging, interactions remain connected to back-office processes, improving transparency and reducing avoidable contact. Flexible authentication options and integration with Liberty support seamless, end-to-end service journeys.

Agent-Ex: Search uses advanced AI to understand intent and surface the most relevant answers from across websites, knowledge bases and service information. Instead of relying on keyword matching alone, it interprets natural language queries to guide users directly to what they need, improving self-service success rates while lowering demand on contact centres.

With Jadu and Liberty, organisations can:

1. Faster resolution for users and service teams
2. Reduced contact volumes and handling time
3. Improve consistency, compliance and service quality