Liberty IDP: Automating the full document lifecycle with AI Agents

Agentic power, practical outcomes. Liberty IDP uses specialised AI agents to understand documents, extract data, generate outputs and take decisions across end-to-end workflows – with human-in-the-loop control built in.

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Document processing, generation and redaction – harnessing the power of AI agents

Liberty IDP goes beyond extraction. AI agents process inbound documents, generate new ones from templates and redact sensitive data as part of end-to-end workflows. Agents coordinate decisions across systems and you can insert human review wherever needed – so you scale automation without sacrificing control.

Save time, reduce costs

AI for accuracy and speed

Accelerate turnaround times

Scalable and flexible

What could IDP save your organisation?

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Organisations using our intelligent document processing software

Intelligent Document Processing

Explore what Liberty IDP can do for you

As part of the Liberty platform, Liberty IDP makes it easier to modernise document-heavy processes without disrupting your existing systems. It works across formats — from PDFs and forms to emails and scanned files — extracting the data you need and feeding it straight into your workflows. It’s quick to deploy, easy to scale and helps you unlock more value from the tools you already use.

See how Liberty IDP can level up your business operation

Your teams know the issues – and our Liberty IDP lets them create answers to many business challenges.

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The benefits of Liberty IDP at the sector level

Financial services

Automate data extraction and verification from financial and identity documents to accelerate loan and mortgage processing while enhancing KYC compliance.

Insurance

Automating data extraction from medical records, claim forms and accident reports significantly reduces claims processing time and costs.

Healthcare

Instantly digitise and organise patient records to improve data accuracy. This ensures clinicians have immediate access to critical information, leading to better patient care.

Local government

Automate the extraction and validation of supporting documentation to accelerate the processing of permits, licenses and applications for citizens.

Housing

Boost operational efficiency by automating data entry and document review. This accelerates loan processing, property transactions and customs paperwork.

Utilities

Automate and optimise data extraction from crucial documents such as bills, meter readings and service agreements, while simultaneously supporting regulatory compliance efforts.

Liberty IDP – use cases

Liberty IDP can transform any department handling high volumes of documents, converting both paper and digital files into structured data

to drive automation and efficiency across the enterprise.

Invoice automation

Simplify accounts payable workflows by instantly extracting, validating and routing invoice data for approval and payment.

Insurance claims processing

Accelerate claims validation by automating data extraction from forms, medical records and supporting documents.

Know your customer & onboarding

Streamline new user or new hire setup with automated verification and extraction from ID, tax and contract documents.

Contract lifecycle management

Streamline new user or new hire setup with automated verification and extraction from ID, tax and contract documents.

Healthcare document processing

Automate data extraction from patient intake forms, referrals and medical records for faster retrieval and better accuracy.

Logistics workflow optimisation

Automate the processing of freight documents, such as bills of lading and proof of delivery, to enhance supply chain visibility and improve cash flow.

See what our customers say…

Intelligent Document Processing

“Using Liberty IDP has greatly improved our efficiency and ability to meet customer needs. With Liberty IDP technology handling document processing, we can focus on building strong customer relationships, supporting their core business and reinforcing our position in the industry.”

Alain Dewispelaere

Chief Customer Value Officer, Input For You

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Liberty IDP works well with…

Contact Centre Solutions

Contact Centre Solutions

For a next-generation AI-powered cloud contact centre solution, look no further than Liberty Converse. Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.

Robotic Process Automation

Robotic Process Automation

Explore Netcall’s powerful robotic process automation tool with seamless integration that drives efficiency and unlocks significant value. Contact us.

Intelligent Document Processing

Intelligent Document Processing

Discover how our IDP software helps your business automate workflows, improve accuracy and unlock data insights with AI-powered features.

Low-code application development

Low-code application development

Accelerate digital transformation with our enterprise low-code application development platform. Explore our scalable low-code solution now.

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How to Choose the Right IDP Tool for Your Organisation

How to Choose the Right IDP Tool for Your Organisation

Manual document handling is costly and inefficient. Intelligent Document Processing (IDP) automates workflows using AI, improving accuracy, scalability and compliance. Choosing the right IDP tool is essential for operational efficiency, data flow and future-proofing your business.

South Hams | Automated Parking Permit Processing with Liberty IDP

South Hams | Automated Parking Permit Processing with Liberty IDP

South Hams District Council revolutionized Automated Parking Permit Processing with Liberty IDP, achieving 24-hour document handling, £120,000+ in annual savings, and superior accuracy. AI-powered automation streamlined applications, eliminated manual errors, and enhanced customer experience—setting a new benchmark for local government efficiency.

See how Liberty IDP can work for you