How to Transform Diagnostics Through Digital

Smarter booking and automation to reduce delays and improve patient experience

Discover practical steps to streamline Diagnostic booking, enhance patient engagement and build a foundation for wider digital transformation.

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Get patients screened faster

NHS Diagnostic services face mounting pressure from growing backlogs and resource constraints. This guide shows how digital tools — like intelligent booking portals and patient engagement platforms — can transform Diagnostics, reduce delays and improve patient satisfaction. Learn from real-world examples, including how Rotherham NHS Foundation Trust achieved dramatic improvements in efficiency and patient experience.

What You’ll Learn:

The building blocks for digital success: From contact centres to patient engagement platforms.
Quick wins that build momentum: Self-service booking and automated communications.
How to overcome resource challenges: Practical tips for governance and stakeholder engagement.
Real-world results: See how Rotherham NHS cut call wait times by 70% and reduced DNA rates from 8% to 2%.