Our People

Qualified gold prospector and coffee fiend, John Clarke is indeed a man of many talents. He plays the guitar, is a watercolour painter and plays Flyball (which, we’re told is a dog sport) and his team has even qualified for Crufts 2024! So, when he’s not panning for gold or up a mountain? You’ll find him chuckling at Rick and Morty on the box.

A homebody who loves living la bella vita, Monika reckons her two favourite places in the world have to be her home and the south of Italy. We suspect that might be the reason she’s a keen cook.  When she’s not whipping up something delizioso, Monika may be off on a run … or with her nose in a book. And while she wanted to be an actress or singer growing up, she’s just as happy to be entertained by her namesake, Joey, Chandler, Phoebe and Ross in Friends — her favourite TV show of all time.

Richard Higginbotham doesn’t just like cricket…oh no, he loves it! He plays, coaches, and runs the cricket club. And when he’s not on the field, you may find him tucking into a cheese and piccalilli sandwich — an absolute must-have should he find himself on a desert island. Or perhaps that’s a desert? Which might be why Petra in Jordan is his favourite other-worldly place on earth. And his self-professed ‘lame to fame’…..a LinkedIn request from Peter Hook, bassist for his top band New Order.

Green fingered and ready to trip the light fantastic, Michelle’s dance card is well…pretty full. As well as modern jive, swing jive, salsa and balboa (phew!), she’s keen to throw in some ballroom dancing in her spare time…which must be while we’re all sleeping — because Michelle also grows her own veg and makes her own compost and fertilizer. And when she’s not channelling the bionic woman, you’ll find her grooving to some oozy Fleetwood Mac tunes in the tub!

Richard always wanted to be a professional footballer, and nearly made it until an injury called for a career change. Football’s loss is local government’s gain. He is now working through UEFA qualifications and coaches his son’s U8 team. Music and comedy are his other passions – spanning from Only Fools to Taskmaster and Elbow to Courteeners.

Every year, Richard asks for peace and quiet for his birthday – Mauritius would work, in fact anywhere with a nice glass of red! But in honesty, he wouldn’t be without his family and the taxi service he provides for them all!

If she’s not looking after our Product Engagement solutions, you will usually find Nicky on either her mountain bike or her road bike. These marvellous machines have taken Nicky on adventures across the UK, Europe and Canada, including finishing in the top 10 women in the MegAvalanche 2006 no less… This mass start mountain bike race begins at 3,330m on Pic Blanc in Alpe d’Huez and finishes at Allemont, 2,600 meters further down. When she fancies a slower pace, a good sci-fi, fantasy fiction or crime drama captures Nicky’s imagination.

Active Louisa can usually be found on a run, HIIT training or walking her wonderful dogs! When she’s not exercising herself, it’s likely she’ll be cheering on her boys from the sidelines of the rugby or football pitch. If she ever wished to get away from it all, it would either be to the Scottish highlands (where she secretly harbours the ambition of owning and running a small hotel) or to the even more remote Gili islands in Indonesia – only accessible by boat and with no cars on the island. Paradise.

Louise is our qualified Midwife. Whilst delivering babies isn’t part of her job description here at Netcall, she is keen to continue supporting the NHS as programme director for Patient Hub. Louise is a keen runner and heads out the door early in the morning with her partner in crime – a working cocker spaniel. She’s already ticked off a number of half marathons and has now set her sights on a full one.

Louise loves to cook. And she loves to travel. Her favourite place to go back to is a small island off of Bali called Nusa Lembongan. She would like to take her four beautiful children there to take advantage of the world-class scuba diving and pristine white beaches – let’s hope they behave!!

This self-confessed music lover couldn’t be without it. Keep an eye out for him at your local Karaoke bar belting out The Beatles and Freddie Mercury tunes, whilst supping on his favourite craft beer!

When Mark takes a break from music, he loves to travel. Top of the travel list is road-tripping California with his son. Mark’s hobbies also include walking in the Peak District and watching documentaries, The Wire and The Sopranos. When asked what car he would be, it was a Tesla, of course – as an early adopter that likes to show off his tech. This was music to our ears when he decided to join us.

When Ruth was growing up she dreamt of being an Air Force pilot. Thankfully the skills required for this match those needed to head up our project management team! Ruth’s greatest achievement (to date) also involves a plane – a charity skydive helping her overcome a fear of heights.

When Ruth’s not jumping out of planes, she’ll be sipping a cup of Yorkshire tea – dreaming of her favourite places – the Great Ocean Road or Vancouver Island, contemplating what questions she would ask David Attenborough if she bumped into him on the way.

Mandi loves a 90s power ballad. When she’s not singing “The power of love” at the top of her voice, Mandi lifts weights, runs and drinks wine (not at the same time, mind!).

Mandi grew up wanting to be an RAF pilot and day-dreamed about being Carrie from Sex in the City. She settled with a successful 20-year career in HR instead! Her greatest achievement to date is her daughter – who teaches her more than she’ll ever know. Altogether now ahhh….

Like his inspiration, Jack Bauer from the series 24, Ikenna is very good at using his resourcefulness to save the day! Whilst he loves to travel with favourite places being Dubai, Paris and Vietnam, his favourite place in the world is home, because that is where the people who mean the most to him are. Not many people know, but Ikenna is a practicing Christian and his faith, which drives him, is extremely important. Ikenna is all about defying the odds and if he could meet anyone, it would be Barack Obama for what he has managed to achieve.

An avid road cyclist, time trialist, book reader and board game player, Mark’s favourite TV show, both as a child and as an adult, is the A-Team. He still proudly owns all the VHS boxsets just without the technology to play them! He returns annually to Thailand for both the weather and food and is semi-fluent in speaking Thai. Depending on the time of day, his favourite musicians fluctuate between Royce da 5’9” to Willie Nelson.

Volunteering in Uganda and visiting their local hospitals provoked an interest and appreciation of our amazing health service, which drove Clare to work with the NHS and she has been helping Trusts to achieve transformation goals with us since 2005. She fits in adrenaline fuelled challenges, travels and being a gymnastics judge around her busy family life, which is accompanied by a Disney soundtrack. This sounds exhausting to many but Clare completed an MBA whilst on maternity leave, so she takes all of this in her stride!

Whilst his boyhood dream was to become a footballer, Martin settled for joining Netcall as his first job and he is putting his immense product knowledge to good use still, several years later! He enjoys spending time at the beach or watching a good box set – a recent favourite was ‘Killing Eve’ (and the many accents of Jodie Comer) and he has also recently run a marathon (but one is enough!).

Sam always wanted to be a computer programmer when he was growing up and did his first work experience for one of the Netcall group of companies during his Uni summer holidays, back in 1997. He made a brief appearance on Blockbusters, but he didn’t quite make it to the Gold Run, so he decided to continue on his path with Netcall and he is now our Development Director.

In his free time, you’ll either find Sam indoors playing some jazz and blues on the piano, or if he’s outside he’ll in his kayak or in his tent somewhere! He also likes to hunt out exotic and beautiful beaches, but Sandbanks makes a great retreat between adventures.

Jonathan holds the title of Netcall’s longest serving employee, with more than 28 years service under his belt! He has always been a tech fanatic, at an early age he knew he wanted to be a computer programmer – and now that he’s a grown up he can’t be parted from his Apple tech.

When he is not watching The Mandalorian or keeping ahead of the rapidly changing tech field, Jonathan will probably be planning his next trip to an exotic location, where he will create vlogs about his adventures there.

Jonathan’s childhood dream was to become an actor. Spurred on by superhero Iron Man and all the cool tech devices it was inevitable that he would end up with a career in the tech space. When he’s not saving the world Jonathan can be found chilling on Chesil Beach, Dorset tucking into Phish Food ice cream listening to a bit of Cyprus Hill.

It’s amazing that music nut Jonathan has time to be a Partner Success Manager at Netcall, now he’s a (very proud) full-time dad. Something had to give, so he was forced to hang up his decks and retire from his night gig as a DJ, much to the disappointment (or was it relief?) of weddings and dancefloors across the country.

When he’s not working you can find him cooking, reading, cycling or roller skating—in fact, he even recreates some of the roller skating jumps and tricks he used to do as a teenager for his daughter…we’re amazed he’s never broken anything.

Adam is 1980’s through and through: he grew up wanting to be David Lightman (Matthew Broderick’s character from 1983 film WarGames), and his favourite TV show is 80’s anime The Mysterious Cities of Gold. 

When not immersed in 80’s nostalgia, Adam enjoys adventure: skiing, sailing, kayaking or being somewhere up the side of a mountain—preferably with a longwave radio for entertainment.

Your average platform solution developer faces a lot of tricky problems every day. But when, like Jared, you’ve faced England rugby legends Owen Farrell and Chris Robshaw in a live tackling demonstration—on national TV—you don’t quite feel as much pressure.

Jared not only coaches the Wimborne U13s (rugby again), but is also a keen gardener, heavy metal head and has long been fascinated by the Roman Empire. We hope to help him achieve his dream of retiring to his favourite place in the world: Florida (bet you didn’t see that coming).

Richard is our resident sports nut. Having played football and volleyball at a semi-professional level, he now coaches his son’s football team (the mighty Bromham Under 11s), and will happily watch any sport that’s going on TV – except motorsports.

In the rare moments Richard isn’t doing/watching/coaching sport, he loves to settle down with a romcom and a nice glass of red, and regularly hits the music festival circuit. Whether it’s Adele, Stormzy or The Cure, if it’s live, he’s up for it!

As a child, Lewis always wanted to work within the software industry…. no, we don’t understand it either, but we’re glad to have helped him achieve his dream! He’s usually snowed under with the strain, stress…. and of course wonderment of watching his beautiful young daughter grow up, but still finds time for his other passions: gaming and music. All music, that is…except musicals (Disney obviously excluded from that – we’ve all caught him humming ‘Let it Go’ around the office).

The phrase ‘marketing guru’ gets tossed around a lot these days, but it was practically invented for Laura. She has over 20 years’ experience in all aspects of the field (but she still considers her son her greatest achievement). Laura loves cooking (read – eating), Game of Thrones and exploring exotic places – or the South Coast, depending on how much time is available.

There are only two things you really need to know about Fabio: He’s OBSESSED with Prince and dreamt of watching him play live at his Paisley Park studio – a setlist of Fabio’s choosing, of course. He’s a proud Italian (which you probably should have gathered from name alone). Growing up he wanted to become a professional footballer, and got quite close (it was his complete lack of natural talent that held him back). Football’s loss was our gain.

Dave may have started out as an apprentice car mechanic but he’s worked within sales, development, engineering and product delivery at Netcall for more than 25 years. That makes him a full-on legend in these parts. He hasn’t lost that passion for vehicles though. He’s a motorcycle-fiend who grew up dreaming of becoming a pilot. If he were a car, he’d be ‘something Italian’ – fast, passionate and prone to using extravagant hand gestures as a motivational tool.

When Darren isn’t busy reading, gaming, practising archery or watching comedy, he finds time to be a loving father of two. He claims not to have a favourite child, but admits to preferring the one who’s potty-trained. He’s endlessly devoted to his Kindle, and might go full ‘Shining’ if it ever ran out of battery. His favourite place in the world is the same place where he once fell over and broke a front tooth. Nope, doesn’t make sense to us either.

Paul is a film-loving, thrash-metal-obsessed Everton fan (someone has to be!) and a listening volunteer for the Samaritans. What he’s doing at Netcall is anybody’s guess! He interviews bands and presents a weekly podcast for the UK’s biggest metal festival, and once unexpectedly received a signed photograph from the sitting President of the United States of America, complete with a personal handwritten note at the bottom. Weirdly, he won’t tell anyone why.

German-born, Simpsons-obsessed and with a not-so-secret penchant for Welsh techno, Richard is Netcall’s long-serving CIO – he’s been with us for an impressive 19 years, meaning he’s somewhere between ‘living legend’ and ‘part of the furniture’ around here.

Although James never quite reached his childhood dream of being an astronaut, he used to play for the Newark Vulcans American Football youth team, which is sort of the next best thing. Maybe not ending up in outer space was for the best, as nowadays James prefers settling down at home with his beloved wife and kids, or settling in for a long night at his equally beloved local.

Mark is all action: he’s already completed Lands End to John O’Groats, the National Three Peaks challenge and Everest. What’s next? When Mark’s not adventuring, he enjoys cycling.