Respond fast, stay compliant, protect tenants
Awaab’s Law applies to all social landlords – including councils that manage housing stock and housing associations. In 2026, compliance now extends beyond damp and mould to include a broader range of health and safety hazards.
Tenant Hub, built on our Liberty low-code platform, acts as an intelligent orchestration layer. It bridges your existing HMS and repairs systems to automate triage, ensure 24-hour responsiveness, with clear prioritisation and real-time visibility to ensure cases are actioned quickly and nothing slips through the cracks. For councils managing housing stock, Tenant Hub provides the visibility and responsiveness needed to meet Awaab’s Law requirements and keep tenants safe.
For local authorities managing housing stock and social housing providers, compliance is now a matter of auditable evidence. Can your current systems trigger a 24-hour response while capturing the data needed for the 3-day mandatory written summary? Tenant Hub ensures every contact attempt and repair is timestamped – giving you the evidence you need to prove all reasonable endeavours in court.
Further reading?
Read the Awaab’s Law practical guide and our blog on how joining up your contact and case management helps meet compliance needs.