Liberty RPA: Smarter Automation, Powered by AI

Automate tasks, handle exceptions and build autonomous workflows — all within a platform that’s built to scale, easy to govern and designed to work with everything else you use. As part of the Liberty platform, Liberty RPA gives you seamless integration, faster delivery and smarter outcomes — powered by AI.

Introducing Robotic Process Automation

Use Liberty RPA to move from manual to momentum – fast

From automating time-consuming tasks like data entry, reporting, and system updates to managing all your bots from a centralised dashboard, Liberty RPA provides the tools to innovate your business at scale. Plus, go beyond rules-based automation with AI features like document understanding, natural language processing, and predictive decision-making.

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Transform quickly

Bridge gaps across internal and third-party systems – so everything works faster and better.

Get a rapid ROI

Build workflows in minutes that can be tested, deployed and scaled at speed.

Deliver savings

Save money by digitising manual, rule-based processes even without APIs.

Organisations using Liberty RPA

Newcastle City Council
UK Power Networks

Explore what Liberty RPA can do for you

Liberty RPA is a solution on our Liberty platform that gives you the tools to remove manual barriers and transition toward intelligent, future-ready enterprises. Rather than replacing jobs, RPA enhances roles by handling repetitive tasks, allowing employees to focus on creativity, problem-solving, and decision-making. Whether you need one bot or hundreds, our platform grows with your business needs, ensuring consistent performance even during peak workloads.

See how Liberty RPA can level up your business operation

Your teams know the issues – and low-code lets them create answers to many business challenges.

Request a demo
Introducing Robotic Process Automation

The benefits of Liberty RPA at the sector level

Social Housing Sector

Helping tenants find homes, pay rent and report repairs sounds straightforward.

Contact Centres

Enhance efficiency and improve customer experiences, achieve cost savings and scalability.

Customer Care

Create a superior service experience and allow your human agents to spend more time on complex, high-value interactions.

Finance

Fasten loan and credit card processing, fraud detection and claim processing, enhanced compliance and reduced operational costs.

Healthcare

Streamline administrative and back-office tasks, freeing up medical professionals to focus on patient care.

Liberty RPA – use cases

Imagine a tireless digital assistant working 24/7, processing tasks with flawless precision at a speed no human can match. With our RPA tools, you can do a range of tasks to accelerate operations, boost employee satisfaction and reduce operational costs.

Data entry and extraction

Automate how you find, gather, structure and share actionable data across systems and documents.

Customer service

Free your team from mundane tasks to devote more time to valuable human interactions.

Report generation

Gather, collate and analyse data from multiple sources to create valuable reports.

Reconciliation checks

Automatically match and validate data across systems, such as invoices, payments, and transaction records.”

Account opening and closing

Turn lengthy steps and checks across multiple systems into an automated, rule-based workflow.

Customer and employee onboarding

Manage set-up, communications and system updates – as well as ongoing progress.

Customer enquiries and complaints

Automate how you handle inbound emails and documents with rule-based triage.

Exception handling

Monitor high volumes of transactions and data, using workflow to manage exceptions simply.

“We think about our people doing repeatable, mundane activities – it’s really important that we are able to utilise their time in a much more productive way. Ultimately, we believe in the product. We believe in RPA and, with Netcall’s support, it’s been easier to get going and to bring it to life.”

David Robson

IS/IT Director, ATS Euromaster

Liberty RPA works well with…

Contact Centre Solutions

Contact Centre Solutions

For a next-generation AI-powered cloud contact centre solution, look no further than Liberty Converse. Create contact centre experiences that your teams and customers will value. Delight your customers with a powerful fusion of self-service automation and human interaction while empowering your teams with the essential tools for exceptional service.

Robotic Process Automation

Robotic Process Automation

Explore Netcall’s powerful robotic process automation tool with seamless integration that drives efficiency and unlocks significant value. Contact us.

Intelligent Document Processing

Intelligent Document Processing

Automate and optimise your document workflows to redefine your processes, saving significant resource time and money, with Liberty IDP, our AI-driven Intelligent Document Processing software.

Low-code application development

Low-code application development

Build faster and better with enterprise low-code. Empower teams to rapidly build and develop their own game-changing applications with low code using Liberty Create. Deliver better experiences and streamlined workflow with fewer resources.

You might also be interested in…

Transport for London | Critical Data Migration with RPA

Transport for London | Critical Data Migration with RPA

Working with Netcall, Transport for London successfully deployed Liberty RPA, our robotic process automation solution, to automate the entire data migration process, completing what would have been over 2,000 hours of Data Migration work whilst maintaining perfect data accuracy and preserving critical reference numbers into a new system

Amillan and Netcall Announce Strategic Partnership

Amillan and Netcall Announce Strategic Partnership

Amillan Limited, a leading UK managed services provider, is pleased to announce a strategic partnership with Netcall, a UK-based enterprise software company specialising in digital transformation solutions that help organisations to streamline operations and enhance customer interactions with its Liberty Platform.

Liberty RPA