Practical AI for Modern Local Government: From Intelligent Search to Autonomous Workflows

Webinar | 9 September 2026 – 1.00pm – 2.00pm

Annual Leave

9 September 2026

1.00pm – 2.00pm

Online

Join us for a focused session on how the next wave of AI – moving from simple assistants to autonomous agents – is solving the most persistent operational challenges in local government.

Following on from our successful ‘Transforming Council Operations’ session, we dive deeper into the practical application of AI across local government including housing, social care and planning. We’ll demonstrate how these tools are being used right now by councils across the UK, driving efficiency and improving the quality of service delivery for residents.

What we’ll cover:

  1. Intelligent document processing (IDP) in action: See how visual IDP and AI are used for high-impact tasks, including identifying damp and mould in housing, automating social care risk assessments and simplifying reporting of fly tipping and potholes.
  2. AI search with Agent-Ex: Search: A demonstration of how this AI-powered conversation search is transforming access to information. Learn how it indexes your site(s) to provide authoritative, source-attributed answers that reduce avoidable contact centre demand and improve accessibility.
  3. Autonomous agents and advanced summarisation: Explore how agents can take over the heavy lifting for things like generating advanced reports to summarising lengthy consultation responses with pinpoint accuracy, including planning consultations.
  4. Instant documentation and workflows: Discover how AI can perform process mapping to instantly generate visual workflows and the technical documentation needed to maintain them and then automatically convert process diagrams into working applications using AI and low-code.

Why attend?

This session is designed for local government leaders looking to understand how to leverage AI and automation solutions to:

  1. Reduce administrative burden: Automate the high-volume reporting and documentation tasks that slow down service delivery
  2. Enhance accuracy: Use visual and textual AI to improve the consistency of assessments and applications
  3. Improver resident outcomes: Ensure citizens find exactly what they need through an AI-powered search that actually understands their intent. 

Register now to see how these practical AI applications can be integrated into your council’s operations today.

Speakers

Mark Gannon

Mark Gannon

Client Solutions Director

Netcall

Man smiling at the camera

Chris Roberts

Principal Solutions Consultant

Netcall

Smarter Public Services. Real Savings.

Modernise services, empower teams and improve citizen experiences – with Netcall’s AI-powered local government software and solutions delivered through Liberty. Connect departments, cut admin and deliver joined-up services that work.

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