Achieving Excellence in Patient Engagement

Webinar | Wednesday 9th July 2025, 2:00pm – 3:00pm

Annual Leave

Wednesday 9th July 2025

2:00pm – 3:00pm

Webinar

Join NHS leaders from four pioneering Trusts for an exclusive webinar exploring how reimagining patient engagement is driving inclusivity, advancing population health and transforming communication—while boosting productivity and delivering greater value for money.

Hear firsthand from Leeds Teaching Hospitals NHS Trust, Liverpool Women’s NHS Foundation Trust, The Rotherham NHS Foundation Trust, and University Hospitals Sussex NHS Foundation Trust as they share powerful real-world outcomes and patient-focused benefits achieved through their digital journeys.


Each trust will present a 10-minute spotlight on their success:

You’ll also hear from NHS leaders, who will offer a national perspective on the role of digital in improving patient outcomes and equity across the NHS.

Intelligent automation and better communication, is empowering NHS teams to handle to engage with patients more effectively—freeing up time for more meaningful patient interactions.

Don’t miss this opportunity to be inspired by digital leaders and see how technology is driving measurable improvements in patient experience across the NHS.

Sign up now and join us for an interesting discussion.

Hear from:

Rob Child, Programme Manger at Leeds Teaching Hospitals NHS Trust

Paula Brennan, Programme Manager at Liverpool Women’s NHS Foundation Trust

Sally Atkinson, Patient Engagement Portal – Programme Head at The Rotherham NHS Foundation Trust

Donna Steels, Assistant Director, Performance and Improvement at University Hospitals Sussex NHS Foundation Trust

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AI-driven Booking Centre Enhancements

Using artificial intelligence to streamline communication workflows and elevate the patient experience.

Useful information

Diagnostic booking

Streamline appointments for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience.

Unmasking NHS diagnostic test targets

Diagnostic tests are pivotal in identifying and addressing medical conditions. So why do many NHS Trusts struggle to meet targets, and what can be done about it?