Navigating Local Government Reform: Lessons from the Digital Frontline of Devolution
With local government reform reshaping councils across England, leaders face an urgent challenge: How to deliver seamless, citizen-centric services while navigating system consolidation, workforce transitions and operational realignment. This session brings together those who have been through it to share hard-won insights on what works – and what doesn’t – when transforming service delivery amidst structural change.
Expect candid reflections, actionable insights and a roadmap for delivering effective, digital-first services in the face of reform.
Mark Gannon
Director of Client Solutions
Netcall (former CIO, Sheffield City Council)
Craig Barker
Senior Manager – Digital and Customer Experience
Cumberland Council
Kate Hurr
Assistant Director – Digital Innovation and ICT
Cumberland Council
Sub-plenary A: Local Power, National Plan: Delivering the 10-Year Health Strategy
Session held under Chatham House Rule
Chair: John Clarke, Head of Client Solutions – Health, Netcall
Speakers:
Tom Stannard, Chief Executive, Manchester City Council and Solace Policy Lead for Health and Social Care
Dr Owen Williams, Chief Executive, Northern Care Alliance
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