Transforming Council Operations with AI:
3 Practical Use Cases

On-demand

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Watch our session a focused session on how AI is reshaping the way councils operate and serve their communities.

Hosted by Mark Gannon, former CIO with some of the UK’s largest councils, this webinar showcases three high-impact AI use cases:

  1. AI-powered virtual assistants to improve citizen engagement and free up staff time
  2. Advanced summarisation tools to speed up reporting, meeting notes and consultation responses
  3. Intelligent Document Processing (IDP) – including visual IDP that can extract and interpret data from images.

Through this demonstrations, you’ll see how these solutions can deliver real efficiency gains and streamline processes for councils, while improving service delivery for residents.

Don’t miss this opportunity to explore how how AI can transform council operations and raise the bar for citizen satisfaction.

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Useful information

Why Councils Now View Automation as Essential 

Automation has become essential for modern Revenues and Benefits services, helping councils reduce backlogs, improve customer experiences and maximise staff capacity. With proven results, growing adoption and millions of transactions processed monthly, councils are now focused on expanding automation to deliver even greater service improvements and efficiency.