On Demand
Staying ahead – Is your fast-paced business leaving your processes behind?
The pace of change often outstrips process documentation efforts, leaving them outdated and ineffective.
In this webinar, we address the critical issues of out-of-sync processes, quality gaps and the hidden costs of inefficiency.
Discover how to map processes at the speed of conversation with Liberty Spark, our process improvement tool, ensuring all data is stored in one place and intelligently managed.
Watch to learn how to keep your processes up to date, improve customer journeys, and maintain compliance in a rapidly evolving business landscape. Craig Willis, Head of Process Improvement, explains how your team can keep up with the changing demands of your business and stay ahead of the competition.
Transform your processes and enhance experiences
The effective and connected way to rapidly document, analyse and continuously improve processes at scale. Liberty Spark, our process improvement tool, enables you to pave the way to identify where process efficiencies can be made through automating certain stages.
Customer onboarding is a key component of any successful customer relationship, and it helps your customer service team navigate through their daily tasks, as your customer has a clear understanding of what is possible.
Flowcharts are useful for visualising processes, but they have limitations for business process management. Consistent standardisation is vital for clarity. While they’re excellent for quick representation, they lack detailed roles and information. Tools like Spark address these shortcomings with features for roles, data, sub-processes, and standardised notation, enhancing process management and improvement.
Nintex Promapp simplifies process mapping for non-experts but faces challenges with swim lanes, hidden steps, and a non-intuitive interface. Alternatives like Visio and Lucidchart also have limitations. Spark offers clarity, ease, and streamlined processes, ensuring everyone can understand and improve workflows without expert knowledge.
