A Half Year of Recognition: Transforming Services, Together
Netcall’s awards are more than milestones – they’re markers of progress in how public services; healthcare providers and enterprises are rethinking what’s possible.
Prevent missed appointments, optimise capacity, and enhance patient experience with scheduled or real-time notifications and reminders.
The Notifications and Reminders Application helps to reduce the number of patients missing their appointments, or ‘DNAs’ (Did Not Attends). These missed appointments not only disrupt the healthcare workflow and negatively impact waiting lists but also impact the overall patient experience.
Notifications and Reminders is part of Patient Hub, our digital Patient Engagement Portal.
Minimise DNAs by sending instant notifications and reminders.
Reduce the number of did-not-attends and wasted appointments.
Reduce the administrative burden on your team, thanks to automation.
Our Notifications and Reminders Application enables timely and effective digital communication with patients to keep them informed and ensure appointments are not forgotten. By delivering instant notifications and reminders by SMS, it prevents costly DNAs. Staff can also issue updates, guidance, and critical information, reducing disruptions and improving overall quality of care.
Minimise DNAs:
Prevent missed appointments and optimise capacity.
Improve patient experience:
Remind patients of their appointment so they don’t forget.
Streamlined workflow:
Easy integration with PAS systems.
Efficient resource allocation:
Reduce costly rebookings.
Enhanced care quality:
Provide critical information and updates promptly.
Our specialist team are on hand to chat through your challenges with missed appointments and demonstrate how our solutions can help.
Netcall’s awards are more than milestones – they’re markers of progress in how public services; healthcare providers and enterprises are rethinking what’s possible.
Achieving Excellence in Patient Engagement: Listen as NHS Trusts reveal how digital innovation is transforming patient communication, access, and equity—plus a live demo of Liberty’s automation platform empowering more meaningful care across the NHS.
The term Agentic AI is gaining a lot of traction across many sectors. It’s time to cut through the noise, so this blog delves deeper into what agentic AI truly involves and looks at what this technology really means for your organisation.
AI in NHS patient services is transforming healthcare access, reducing call abandonment, and streamlining case management. By integrating automation and intelligent service centres, NHS Trusts can improve efficiency, enhance patient experience, and support frontline staff in delivering compassionate, future-ready care.