Building engagement and efficiencies in the Outpatient Pathway

Our suite of digital tools support delivery of the NHS Elective Recovery Plan – from Waiting Well, to digital appointment management, through to optimising PIFU pathways, we can help.

Improved outcomes, better use of resources

Enhanced communication and engagement drive efficiency in outpatient services. By delivering clear and accessible information through patients’ preferred channels, our solutions optimise ‘Waiting Well’, improve appointment management and empower patients beyond treatment.

Chesterfield Royal Hospital NHS Foundation Trust

This investment has paid off for today and future efficiencies, reducing errors and improving the patient experience. Teams should not underestimate the need to update each department’s appointment process work. A smooth transition to digital comes from having 100% understanding of their processes.

Claire Carson

Associate Director of Performance and Information, Chesterfield Royal Hospital NHS Foundation Trust

Contact us to find out more

Our experienced team is eager to engage with you.
Feel free to discuss your challenges and together we can find innovative solutions.

You might also be interested in…

Waiting Well

Reassure patients, minimise unnecessary appointments and save your team from having to handle thousands of calls requesting basic information.

Waiting List Validation

Accelerate waiting list validation and reduce the total number of people waiting – cost effective and rapidly deployed.

Diagnostic booking

Streamline appointments for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience.

Notifications and Reminders

Prevent missed appointments, optimise capacity, and enhance patient experience with real-time notifications and reminders.

Improving the Outpatient Pathway