Waiting Well
Reassure patients, minimise unnecessary appointments and save your team from having to handle thousands of calls requesting basic information.
Our suite of digital tools support delivery of the NHS Elective Recovery Plan – from Waiting Well, to digital appointment management, through to optimising PIFU pathways, we can help.
Enhanced communication and engagement drive efficiency in outpatient services. By delivering clear and accessible information through patients’ preferred channels, our solutions optimise ‘Waiting Well’, improve appointment management and empower patients beyond treatment.
Hear from our panel in conversation on the use of patient facing digital technology in improving Outpatient pathways.
Claire Carson
Associate Director of Performance and Information, Chesterfield Royal Hospital NHS Foundation Trust
“This investment has paid off for today and future efficiencies, reducing errors and improving the patient experience. Teams should not underestimate the need to update each department’s appointment process work. A smooth transition to digital comes from having 100% understanding of their processes.”
Claire Carson
Associate Director of Performance and Information, Chesterfield Royal Hospital NHS Foundation Trust
Our experienced team is eager to engage with you.
Feel free to discuss your challenges and together we can find innovative solutions.
Reassure patients, minimise unnecessary appointments and save your team from having to handle thousands of calls requesting basic information.
Accelerate waiting list validation and reduce the total number of people waiting – cost effective and rapidly deployed.
Streamline appointments for X-rays, CT and MRI scans. You’ll reduce manual processes and did-not-attends, while enhancing efficiency and the patient experience.
Prevent missed appointments, optimise capacity, and enhance patient experience with real-time notifications and reminders.