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UK councils are transforming their service delivery by breaking down data silos, streamlining workflows and delivering exceptional digital citizen services with our Citizen Hub platform.
Listen to East Lothian Council, Argyll and Bute Council and Hertsmere Borough Council talk about their journeys: The complex challenges they overcame, the unexpected wins and the improvements in service delivery and citizen satisfaction.
Mark Gannon
Director of Client Solutions, Netcall
Joyce Russell
IT Team Manager,
East Lothian Council
Lee Gallagher
Customer Services and Digital Transformation Manager, Hertsmere Borough Council
Jamie Robertson
ICT Senior Engineer,
Argyll and Bute Council
We’re enabling councils to improve services for citizens while making dramatic savings. It’s time to create meaningful citizen experiences and equip your staff with connected workflows, actionable data and AI-powered processes.
The term Agentic AI is gaining a lot of traction across many sectors. It’s time to cut through the noise, so this blog delves deeper into what agentic AI truly involves and looks at what this technology really means for your organisation.
AI in the public sector is more than cost savings—it transforms lives, empowers staff, and improves citizen services. It enhances efficiency, reduces crises, boosts job satisfaction, and enables proactive solutions. Fast to implement, it reimagines public services for lasting community impact.
AI in the public sector is enhancing efficiency and citizen services while maintaining ethical responsibility. Liberty’s AI ensures fairness, transparency, and privacy, supporting human decision-making rather than replacing it. With responsible implementation, councils can harness AI’s potential while safeguarding vulnerable citizens and building trust through ethical digital transformation.
