News
Celebrating the Success of Netcall’s Management Development Programme
28th of November 2024
Netcall is thrilled to announce the successful completion of the first-ever Netcall Management Development Programme. This initiative, designed to enhance the management skills of our dedicated managers, has been a resounding success.
Participants in our management programme developed skills in self-awareness, effective communication, and building strong relationships. They also learned to optimise team performance, foster successful collaboration and manage performance effectively. This comprehensive development ensures they are well-equipped to lead with confidence and competence.
“The bond and understanding between each attendee and their roles has been invaluable. Rotating management styles to the situation, decision traps and closer understanding of how to manage performance.”
David Oliver
Sales Manager, Netcall
The programme, led by Mandi Crusco in partnership with Fuel, was completed by our talented delegates. The culmination of their hard work and dedication was acknowledged with awards presented by Netcall’s CEO, James Ormondroyd.
“I have learned how to have difficult discussions and effective ways of structuring performance reviews and mentoring sessions.”
Luke Wallis
Delivery Team Lead, Netcall
This achievement underscores our commitment to fostering leadership and professional growth within our organisation. We are excited to witness the positive changes and the innovative ideas that our newly developed leaders will bring to their roles and to Netcall as a whole.
Well done to:
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Benjamin Wilkins, Julia Cutts & Chris Martin - Development
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Melissa Bendon – Marketing
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Thomas Summers – Operations
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Ruth Bond, Delphine Andre, Carl Robinson, Ian Hughes-Rowlands, Luke Wallis, Portia McLaughlan and Caroline Laraman – Professional Services
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Toni Charles, David Oliver and Clare Rafferty – Sales.
Netcall plans to continue this programme, with the next cohort starting in June 2025.