Benefits of Low-code Development in the Financial Services | Netcall
Low code application development helps traditional financial services achieve digital transformation. Learn about the benefits of low-code for financial services.
22nd September 2024
Housing providers want their tenants to be safe, healthy and comfortable in their homes. To achieve this, they need to be proactive in managing and maintaining risk across their housing stock. And this includes damp and mould risk management.
Tackling damp and mould in social housing, especially for potentially vulnerable tenants, is a significant issue for many housing providers, as recent reports by the Regulator of Social Housing have shown.
The introduction of new Tenant Satisfaction Measures (TSMs) also requires housing providers to gather data, relating to keeping properties in good repair and effective complaints handling. And housing providers need efficient, fit-for-purpose ways to meet these demands.
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Manual systems aren’t working when it comes to achieving better control. Resources are stretched and data is spread across departments, getting stuck in application silos. Getting the right solutions in place to get a handle on data and risks, about providers’ housing stock and tenant engagement, can take a long time and be very expensive. So, how can housing providers get damp and mould risk management right?
By using smart solutions — including intelligent automation and internet of things (IOT) technology — housing providers can significantly reduce their risk management burden. And they can help housing providers better engage with tenants, leading to improved tenant satisfaction.
The good news is Netcall specialises in customer and tenant experience case management. To support housing providers in managing damp and mould risk, we have a number of applications built on our Tenant Hub solution.
These applications automate mould and damp case identification, giving providers the tools they need — helping them proactively engage with tenants to enhance their safety, health and comfort, and ensure they can respond to new TSM requirements.
These applications include:
Housing providers can make the switch to effective damp and mould risk management — combining these applications immediately, to:
Low code application development helps traditional financial services achieve digital transformation. Learn about the benefits of low-code for financial services.
In 2000, less than 7% of the world had internet access. Fast forward to today and that figure rises to a whopping 63% — a fact that’s even more astounding as it includes emerging and developing economies — where 93% are on social media. Just think, most of us didn’t even know what that was in 2000.
Cloud is transforming organisations the world over, unleashing $1 trillion in value for Fortune 500 companies alone. About 90% of the cloud’s value comes from the innovation, faster time-to-market, resiliency, and cost savings it unleashes. The contact centre — the portal between a business and its customers — is especially poised to reap the benefits of cloud migration.
Tenant Satisfaction Measures (TSMs) aim to improve the lives of social housing tenants — making sure they are listened to, able to live in safe homes in good repair and their complaints are well handled. They form part of a set of ways, laid out by Government to improve things for people living in social housing.
Keep up with regular news from Netcall – you’ll hear about cut-through process automation and communications solutions to help you achieve your business goals faster.
Netcall has more than 20 years’ experience transforming customer and tenant engagement. We support over 100 Councils and more than 40 Housing Associations using our Liberty Platform and Tenant Hub.