AI-assisted Workflows. People-driven Outcomes.

Making work easy. Uniting people and AI across every process, every interaction, every day.

Who we are

Netcall is a UK-based enterprise software company that brings automation and customer engagement together in one trusted AI platform. We make complex enterprise technology a thing of the past — delivering big results fast, on a system shaped to your needs, backed by a team that genuinely cares about your success.

Founded in 1984, Netcall has grown from a small team into a thriving, agile business. Today, we partner with organisations across healthcare, government, financial services, housing and more — combining decades of industry-specific expertise with a deep understanding of real-world challenges.

Meet our customers See solutions for your sector

What we do

We provide a single, easy-to-use platform that empowers teams to focus on outcomes, not obstacles. With Netcall, you can work smarter, serve customers faster and drive real, lasting transformation.

Our Liberty platform helps you:

  1. Revolutionise operations
  2. Redefine customer experience
  3. Accelerate digital transformation.
Explore our Liberty platform

9 out of 10

customers are happy to recommend us

40+ years

making a difference to our customers – and theirs

10k+ Community users

sharing ideas and tech to create standout services

Legal & General
UK Power Networks
Dreams
Network Rail
BBC
Newcastle City Council

“Netcall’s support in rolling out new technology has been absolutely brilliant. Their approach to supporting their customers is, from our perspective, second-to-none. There are so many suppliers out there that get this bit wrong and the impact is massive.”

Clare Evans

Transformation Director, Tewkesbury Borough Council

Watch the Tewkesbury video

Sustainability and

responsibility

Let’s create a greener tomorrow. 

Our growth is built on customer focus, innovation, integrity, quality and teamwork. We’re committed to reducing our environmental impact — and helping our customers do the same.

Download our Carbon Reduction Plan here.

Read our 2025 Report 2024 Report
Science Based Targets Logo

Our team and culture

We’re renowned for our people-centric, practical approach. Customers consistently praise Netcall’s solutions for being intuitive, tailored and fast to deliver — empowering employees and delighting customers.

Easy to work with

Jargon-free conversations, clear contracts, honest pricing

Genuine partners

Responsive, personable and dedicated from design to support

We’re thriving

Transforming industries like healthcare, local government, housing and more

Geared for change

Our evolving capabilities and expanding partner ecosystem connect you with industry experts

Meet our team 82% employee engagement score

“We’ve been working with Netcall for a long time now. There’s quite a lot of investment from both sides and a real sense of teamwork. There’s definitely a sense that we are building something together that feels good.”

Kyle Usher

Head of Innovation, Scottish Forestry

Read their story

Certifications

Solution certified for MS Teams
FSQS Logo

Our customers

Where to find us

Bedford (Head office)

Suite 203, Bedford Heights,
Brickhill Drive, Bedford, UK, MK41 7PH

0330 333 6100

Poole

Quay House, The Quay,
Poole, Dorset, UK, BH15 1HA

0330 333 6100

Cirencester

Unit 3 & 4 (Block 1), Cirencester Office Park,

Tetbury Road, Cirencester, Gloucestershire, UK, GL7 6JJ

0330 333 6100

Leicester

Jadu Starbase, The Dock 2/204, 75 Exploration Drive, Leicester, UK, LE4 5NU

Tetbury Road, Cirencester, Gloucestershire, UK, GL7 6JJ

0330 333 6100

Brussels

Spaces at Gare Maritime, Rue Picard 7, Box 100, 1000 Brussels, Belgium

0330 333 6100

Itasca

100E Pierce Road,

Suite 100, Itasca, IL 60143, USA

0330 333 6100

Chicago

1700 W.Irving Park Road, Suite 209A, Chicago, IL 60613, USA

0330 333 6100

Canberra

ANZ House, Level 4 & 5, 15 Moore Street, Canberra, ACT 2601, Australia

0330 333 6100

The Rotherham NHS Foundation Trust

“Netcall’s Health platform provides far more than ‘a portal’. It’s a comprehensive suite of solutions designed to engage patients in the way they prefer. By providing communication options that promote inclusivity and diversity, both digitally and analogically, we can reach more patients and improve outcomes, simplifying communication between patients and the NHS.”

James Rawlinson

Director of Health Informatics, The Rotherham NHS Foundation Trust

Watch the Rotherham video

Want to join Netcall?

We welcome problem-solvers and free-thinkers who are committed to colleagues’ and customers’ goals. Join Netcall, and you’ll discover fresh opportunities to develop and thrive daily.

Take a look at careers with Netcall

Connect with us

Get in touch Book a demo Follow us

You might also be interested in…

Events

Events

Discover valuable insights and network with industry leaders at our upcoming events, where innovation meets collaboration for a brighter future.

Partners

Partners

Grow your business in low-code, AI and RPA as a Netcall partner. Netcall’s partner programme is unique – we’ll tailor it to fit your goals and capabilities. Join our dynamic eco-system of ISVs and IT consultants.

Careers

Careers

Come work with us. Discover real growth, remote-friendly opportunities in a diverse and talented team on a mission to put customer experience first.

Investor Resources

Investor Resources

Incorporate in 1984, Netcall is a publicly-listed technology company with an innovative and expanding solutions portfolio.

Liberty platform