Join the Conversation at CX and Automation Events

Join us for a focused session on how AI is reshaping the way councils operate and serve their communities.

Join Netcall and Cinos at the NPCC Innovation & Digital Summit 2025 to explore next-gen emergency communications and cloud solutions for policing and blue light organisations.

We’re delighted to be exhibiting at TCR North 2025. Come and visit our stand to discover how we’re supporting digital transformation across the rail sector.

Discover how AI can revolutionise municipal operations in our upcoming webinar, led by Mark Gannon, a former CIO with some of the UK’s largest municipalities. 

Our experts, John Clarke and Gilly Graham, will be there to share inspiring NHS customer stories from Trusts such as Leeds Teaching Hospitals, Imperial College Healthcare, The Christies Foundation and Rotherham NHS Foundation Trust.

Join us at Netcall HQ for an energising, hands-on workshop designed exclusively for Liberty Spark customers. Whether you’re just getting started, or already mapping complex journeys, this is your chance to deepen your expertise, connect with peers and unlock the full potential of Liberty Spark and the wider Netcall Liberty platform.

Learn what conversational AI is, how it differs from chatbots & generative AI, ​​and​​​​ conversational ​AI ​​examples and enterprise use cases.

Manual document handling is costly and inefficient. Intelligent Document Processing (IDP) automates workflows using AI, improving accuracy, scalability and compliance. Choosing the right IDP tool is essential for operational efficiency, data flow and future-proofing your business.

Discover how measuring customer sentiment can transform contact centre performance. Learn the benefits, how to measure it and how Liberty Converse helps supervisors save time and improve outcomes.

BPMN is powerful but complex, requiring extensive training and slow workshops. It often confuses staff and delays improvements. UPN, used in Liberty Spark, offers a simpler, collaborative, and faster alternative—enabling clear, accessible process maps that drive real-time organisational change.