Newsroom – Page 10

Scaling-up a contact centre and provide surge support for the rest of Wales, in the middle of a pandemic, where all staff need to work remotely, is no easy task. Here’s Cardiff’s story.

We are pleased to announce that we have joined British Water as part of a sector initiative bringing disruptive digital technology already delivering significant value in local authority/NHS and financial services towards the utilities sector and its supply chain.

It was a great honour to reveal the Liberty Create 2020 App of the Year as the grand finale of our What’s Next? 2020 conference.

To help businesses improve efficiencies and cut unnecessary costs, EKI-Digital has partnered with Netcall, a leading provider of low-code and customer engagement solutions, to accelerate the digitization and transformation of US organization’s processes and applications.

AI-powered RPA combined with Netcall’s low-code technology can automate a wider range of processes and systems.

Netcall have announced that Roc Technologies are now authorised as an accredited partner for the Citizen Hub platform.