Newsroom – Page 5

Page 5: See what’s new at Netcall.

Bringing digital transformation into the heart of the NHS and creating a health and care sector fully equipped to face the future and deliver for patients is key. But how does the NHS do this facing more immediate and mounting pressures?

Whilst the pandemic continues to accelerate digital transformation efforts, the prevalence and complexity of legacy systems, a lack of technical expertise and organisational culture are holding businesses back when it comes to driving further improvements in customer experience, new research from Netcall and Davies has revealed.