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Amillan Limited, a leading UK managed services provider, is pleased to announce a strategic partnership with Netcall, a UK-based enterprise software company specialising in digital transformation solutions that help organisations to streamline operations and enhance customer interactions with its Liberty Platform.

Imperial College Healthcare NHS Trust is upgrading its Patient Service Centre to enable greater patient choice. The Trust is upgrading to Converse CX, Netcall’s cloud-based contact centre solution that connects data, systems, teams and communication channels.

Upcoming changes include new procurement regulations, evolving vendor relationships, rising customer expectations, and growing AI impacts. Vendors will need to adapt to these changes if they want to maintain being successful in 2025.

In the face of rising costs and increasing customer dissatisfaction, it’s crucial for utility providers to embrace digital solutions and enhance their customer service. Can tech put utilities back on top for customer centricity?

As CIOs get ready to take on AI in 2025, Richard Farrell, CIO of Netcall, shares the top AI trends and priorities that must be addressed in the year ahead to ensure successful adoption.

Netcall and University Hospitals Sussex Foundation Trust Celebrate Award Win at Health Tech Awards.

Netcall is thrilled to announce the successful completion of the first-ever Management Development Programme. This initiative, designed to enhance the management skills of our dedicated managers, has been a resounding success. 

We’re delighted to announce a strategic partnership with renowned futurist and innovation expert, Ant Morse from Adventa Tech. Together, this collaboration is set to propel digital advancement and help organisations thrive in today’s fast-changing business environment.

We’re excited to announce our newest strategic partnership with Vision33, bringing Transformative Public Sector Solutions Canada. This collaboration will introduce Netcall’s Liberty platform to Canadian public sector agencies.