Despite technology being seen as crucial to effective remote collaboration and the delivery of seamless CX, the longer-term success of recent pandemic-driven investments is still up for debate. During the pandemic, tech proved vital to keeping the lights on and delivering consistent CX – but as we now move again, cracks are starting to show.
At the 2021 Northumbrian Water Innovation Festival we used Liberty Create low-code to create a new asset inspection app in just 3 days.
With a boom in demand for its customer service team, Dreams needed technology that would empower its agents to deliver personable, personalised and memorable customer interactions.
We have released a series of updates across the Liberty Platform. This release includes a number of requested enhancements from the Community.