Newsroom – Page 4

Our new AI solution empowers organisations to predict future outcomes and automate decision-making.

Bringing digital transformation into the heart of the NHS and creating a health and care sector fully equipped to face the future and deliver for patients is key. But how does the NHS do this facing more immediate and mounting pressures?

This year we are delighted to give a round of applause to three of our customers who deservedly became award winners – Cumbria County Council, South Hams District Council and West Devon Borough Council and Tewkesbury Borough Council – for their public sector transformation.

ATS Euromaster put its processes through an efficiency MOT, implementing software robots, Robotic Process Automation (RPA), to free-up employees from mundane, time-consuming processes and drive greater customer value

We’ve released a series of updates across Liberty by Netcall for Liberty Controller, Liberty Create and RPA. This release includes a number of major developments alongside requested enhancements from the Community.

Whilst the pandemic continues to accelerate digital transformation efforts, the prevalence and complexity of legacy systems, a lack of technical expertise and organisational culture are holding businesses back when it comes to driving further improvements in customer experience, new research from Netcall and Davies has revealed.