For UK Power Networks, retaining its position at the top of the league table in customer experience is one of its primary goals, but its customer relationship management (CRM) system was jeopardising this.
Croydon Council has chosen Netcall’s low-code platform as instrumental in delivering frontline digital resident services in order to meet their Digital Strategy.
We are pleased to announce that we have joined RIA as part of a sector initiative bringing proven customer engagement and intelligent automation solutions from local authorities/NHS Trusts towards the transport sector and its supply chain.
Many people with limited digital experience are now reliant on digital for everything. They’ve gone from novices to veterans overnight. Here’s what features we’ve added to Converse and Connect to address the next normal.
We are pleased to announce the launch of Liberty RPA, a robotic process automation solution to add to our Liberty Platform.