Resources: Get Insights on Automation, Apps and CX

Manchester City Council is using AI-powered email automation to read, understand and categorise incoming emails, using sentiment analysis to reduce manual processing and improve service delivery.

Discover how low-code automation differs from traditional development and automation – and how AI is transforming low-code workflows and processes.

Through real-world examples and live demonstrations, you’ll gain a clearer understanding of how AI can support operational improvements and broader municipal digital transformation initiatives.

Need to get control of your Revenues & Benefits inbox? Govtech’s next coffee-break webinar will show you something you can deploy within days and save weeks of administrative effort.

Six real low-code use cases, from case management and self-service to legacy modernisation and supply chain, backed by results from Netcall customers.

Santander UK has extended its partnership with intelligent automation technology provider Netcall for a further three years, reaffirming its confidence in the Liberty platform to enhance customer service journeys across mortgage operations.

Email’s been declared “dead” more times than anyone can count. Yet for most organisations, it’s still the channel customers, suppliers and partners use every day. So why does it often feel like a burden? The problem isn’t email. AI email triage could provide the answer…

Join Steve Tredinnick, Head of Client Solutions – Local Government, and Mark Gannon, Director of Client Solutions, for an exclusive webinar for Jadu customers, introducing you to the full capabilities of the Netcall Liberty Platform. 

The future of the NHS will not be determined only by what happens in hospitals. It will be shaped by what happens long before people need them. Here’s how technology supports prevention in the NHS.