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Discover expert insights on how to re-think repairs in housing. Kate Lindley from Change Network shares key perspectives with a look at Clyde Valley Housing’s journey to transforming repairs.
There’s a compelling argument for a strategic shift towards preventing arrears and, in turn, building long-term tenancies. Discover six reasons why fostering stable, lasting tenancies benefits tenants and housing providers — and how automation can help.
On Demand 
Watch now, The Rotherham Foundation NHS Trust’s journey to transform their diagnostic operations.
On Demand 
Hear from our NHS panel in conversation on the use of patient facing digital technology in improving Outpatient pathways.
Wandsworth was using an earlier version of Liberty Converse, our omnichannel contact centre solution, and were keen to access the latest digital communication functionality that Converse now offers.
Discover how process optimisation can help you achieve your business goals. How do you ensure that you meet those goals? By making sure your processes are running as efficiently and effectively as possible.
The West Brom was beginning a digitisation journey to improve the customer experience. The West Brom saw the opportunity to appeal to new markets and demographics by enhancing customer journeys. But they would need to move much faster with development.
On Demand 
Download the presentations featured in our recent housing webinar with Change Network and Clyde Valley Housing Association, and find out how you can design truly tenant focused responsive and reliable repairs services, and how digital solutions can help.
Originally implemented on the 1st of April 2023, the Tenant Satisfaction Measures (TSM) Standard aims to improve the lives of social housing tenants — making sure they are listened to, able to live in safe homes in good repair and their complaints are well handled.