Resources

Is Agile failing to put the oomph into agility for your organisation? If so, there’s a reason why. But it’s possible to fire up your innovation once again.  

In the dynamic world of business, where success is often measured in numbers and statistics, there are few accomplishments as rewarding as achieving an exceptional employee engagement score.

Quite possibly one of the biggest topics in technology over the last year – Artificial Intelligence (AI) and its future remain at the forefront of conversation as we head into 2024.

On-demand: Hear from us, LocalGov Drupal and two leading councils in this engaging show and tell session, looking at the results of good collaboration between both platforms.

Over the last decade, there has been a significant shift in the role that customer service agents play within the contact centre.

Making a real difference across their community, Camden Council has a vision of giving its citizens a great customer experience, with more choice. To build a holistic, connected view of their citizens, they needed a new CRM system to gain insights into the needs of citizens.

Within Legal & General Retail Protection, there’s a strong focus on improving the customer experience – leading to a solution that improved efficiency and customer communication.

As we stumbled into 2023, the NHS, across the whole of the country was still facing the formidable task of tackling the backlog of patient appointments accumulated during the Covid-19 pandemic at a time of extreme unfunded inflationary pressures.

Explore the incredible apps submitted by our winner and finalists in this year’s awards — and see what’s possible with low-code process automation.