- Call Centres
- Contact Centres
- Defence & Aerospace
- Emergency Services
- Financial Services
- Health / NHS
- Local Government
- London Market
- Oil & Gas
- Partner – Business transformation
- Travel and Leisure
- Warehouse / Logistics
One of the busiest contact centre challenges for any university is clearing. Hear how University of Hertfordshire has employed our omnichannel contact centre solution, Liberty Converse, to handle clearing during the pandemic with remote working and then went on to deploy it as a business as usual solution.
In this live panel Q&A with James Rawlinson, Chief Information Officer (CIO), The Rotherham NHS Foundation Trust, and Jacqueline Leahy, Deputy Operational Manager, Hampshire NHS Trust we discussed how the move to digital patient appointment management also means a move towards inclusivity, leaving no patient behind and leaving no patient appointment unfilled.
Waverley Borough Council have transformed resident services using their existing talent to develop new apps and fix processes and by saving time and money by collaborating and downloading digital services via Citizen Hub, our end-to-end digital solution for local government.
Watch our webinar at UK Authority Live – where we discussed: Do low-code technologies deliver digital autonomy for local government?
Contact centres can take secure agent-assisted payments via Liberty Converse, our omnichannel contact centre solution.
This session was recorded as part of the Digital Leaders Week in June 2022 with our customer Vicky Green, at Ashfield District Council and Mark Gannon at Netcall, discussing how low-code technology has enabled their digital transformation.
We believe passionately in public service and enabling local government to deliver great citizen-centric digital services. We think there is a better alternative to the legacy stranglehold that continues within local government.