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AI-powered speech recognition and NLP deliver natural, empathetic conversations – driving a return of voice communications. Automating routine tasks, integrating data and enabling seamless channel transitions, businesses deliver faster, more human, context-aware support.

Moving beyond the low-hanging fruit and escaping proof-of-concept purgatory, what’s next for AI in business?

Insurance must modernise: automation and agentic AI streamline complex workflows, enhance claims handling, and boost compliance. Low-code platforms enable integration with legacy systems, making transformation scalable, cost-effective, and essential for future competitiveness.

Netcall wins Partner of the Year at Socitm President’s Awards 2025, alongside Newcastle City Council’s Transformation Initiative Award for digital innovation. Their partnership showcases impactful low-code automation, delivering efficiency, savings, and improved citizen services in local government.

We’re excited to share some fantastic news – Netcall has been ranked 14th in TechRound’s AI35 2025 rankings! This annual list celebrates the most innovative AI companies making waves across the UK and Europe. 

Netcall today announced a strategic partnership with clinical analytics specialist C2-AI. This collaboration aims to revolutionise how NHS, local government and housing organisations to enhance productivity by understanding and responding to the risks and needs of people in their care.

Netcall is proud to announce its inclusion in Forrester’s latest report, “The Digital Process Automation Software Landscape, Q2 2025” – a comprehensive report providing a wide-ranging overview of 37 significant vendors in the digital process automation market.

Netcall’s CEO was invited to participate in a roundtable meeting at 10 Downing Street with the Quoted Companies Alliance (QCA).

Netcall has been named one of the Financial Times Best Employers 2025, ranking 275th out of 500 companies across the UK.