Resources: Get Insights on Automation, Apps and CX

In social housing, it’s no longer the repair itself that carries the greatest cost. The real financial and operational strain often sits elsewhere in missed visits and failed access.

Ignite change that sticks and scale improvement across every part of your organisation

A peer learning session for Surrey councils navigating LGR

The reality is this: Continuity must come first. But in services like Revenues and Benefits, transition and transformation don’t have to happen in separate phases. You can stabilise services and modernise them simultaneously from day one.

Rotherham reduce pressure on their front-line teams and free their IT team to focus on high-value support tickets by modernising their IT service delivery with intelligent automation and AI.

Social housing doesn’t need more tech. It needs connected data, AI and workflows. Learn how to modernise operations, improve compliance and reduce complexity.

The session explores how Newcastle City Council used a low‑code platform to consolidate systems, streamline services, empower teams and reduce costs, achieving faster delivery, significant savings and better citizen experiences across their modernisation journey overall.

Looking for a new way to describe roles and responsibilities (R&R)? We’ll take a look at how RATSI works and why we think it is so much better as an alternative. Plus why not download our guide to getting started with using RATSI and discover more for yourself.

Automate reminders, enable self-service, evidence every contact attempt. See how joined-up tenant engagement and case management help housing teams reduce no access risk and improve compliance