More effective collaboration and improved productivity
Together, Microsoft Teams and our Liberty Platform offer the opportunity to improve productivity and future innovation. This webinar looks at how our contact centre solution, Liberty Converse integrates with Teams.
Laura Ritchie speaks to Jonathan Gunner (Product Owner for Converse) and Martin Rose (Solution Architect) to look at how Liberty Converse integrates with Teams to extend collaboration and capacity in contact centres.
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The race is on to win the new battle in CX… Remote working is here to stay. Now, how do we integrate Teams to ensure better customer journeys?
The complete contact centre solution. Track and manage agent performance, connect communication channels and create seamless customer journeys. Take a deeper dive into the features and benefits that make Converse the right solution for the modern contact centre.