Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.
Liberty Converse boosts contact centre efficiency with real-time AI, offering instant guidance and insights. Agents respond with confidence, reducing delays and enhancing customer satisfaction.
Baloise quadrupled its document processing automation using Liberty IDP, cutting costs, improving accuracy, and enhancing customer response times. With 65% straight-through processing, employees gained flexibility, and operations became more scalable. The journey continues toward even higher efficiency and automation.
On Demand
Your Technology and AI, Creating Greater Value. Join us for Netcall: Now & Next 2025 to hear from the leaders of our platform, including customers and technology visionaries, to explore how AI and automation are shaping the evolution of your solutions.
AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.
To expand and evolve, while maximising efficiency, Charlie Bigham’s needed a process mapping and improvement solution. Liberty Spark, our process improvement solution enabled managers to document, centralise and connect processes – bringing them to life.
In this guide, we explain everything you need to know about Awaab’s Law and how social housing landlords can remain compliant in light of changing regulations.
24 June
Manchester Central
We’re excited to be part of Housing 2025 in Manchester, where the sector’s most important conversations about the future of housing take place.
Chatbots are transforming how businesses connect with customers and streamline operations. Here’s how to get started with chatbots
18 June
Hertsmere Council
Join fellow local government professionals for an insightful and interactive event focused on delivering digital solutions. This is your opportunity to connect with peers, learn from solutions experts and gain practical strategies to enhance efficiency in your council.
