Resources: Get Insights on Automation, Apps and CX

Delivering good customer service in the utilities sector has become more challenging as many people struggle with the cost of living. But, technology can help brands to become more empathetic and improve customer experience.

Improve customer experience in utilities with practical steps for digital innovation. Boost customer satisfaction and modernise without disruption. Download now.

 What’s really helping NHS Trusts reduce elective waiting lists and aid elective recovery.

In this guide, discover what intelligent document processing is, how it works, its benefits and why it’s revolutionising data automation.

We are delighted to announce that our employee engagement score for 2025 has reached an outstanding 87%. This represents an impressive 5% increase from our already strong 82% score in 2024.

Could utilities get better at supporting vulnerable customers? Greater collaboration could take services to the next level. And the technology needed already exists…

Smarter booking and automation to reduce delays and improve patient experience.

Discover why process improvement and continuous improvement are vital for business success. Learn practical steps to optimise workflows, boost efficiency and create a culture of operational excellence.

Discover how AI is transforming field service operations. Learn how AI optimises scheduling, boosts efficiency and enhances customer satisfaction through predictive maintenance and automation.