Blog

Discover how finance process mapping and process management strengthen risk and compliance in finance. Learn practical steps for risk identification, control design, and auditing, plus how software like Liberty Spark streamlines compliance and improves efficiency

Digital-first approaches can help councils ease adult social care demand by reducing pressure at the front door, improving early intervention and strengthening integrated case management.

Explore real-world IDP use cases in insurance, healthcare, government, housing, retail and more. See how IDP software is revolutionising automation.

Discover how councils can move from Local Government Reorganisation (LGR) planning to effective implementation using a structured process reference model for service mapping, sequencing and integration.

AI’s potential is vast, yet organisations struggle to scale beyond pilots. The issue isn’t technology but implementation. Our 8 Principles for Responsible AI solutions bridge this gap, prioritising outcomes, trust, transparency and user experience to deliver measurable, scalable results across industries.

Discover how Citizen Hub delivers modern case management for councils – unifying requests, cases and workflows into one platform. Improve resolution times, cut admin and provide clearer updates for citizens

Discover how NHS trusts can reduce diagnostic delays and waiting lists through smarter booking, better capacity management and digital workflow solutions that improve efficiency and patient experience.

Councils face rising demands, tight budgets and fragmented systems. A modern citizen engagement platforms like Citizen Hub unites front-end and back-office, enabling flexible low-code workflows, seamless integration, transparent pricing and automation—delivering faster services, reduced costs and improved citizen experiences.

Learn how to turn customer experience analytics into actionable insights that boost satisfaction and loyalty. Explore key metrics, pitfalls and AI-driven trends.