Blog – Page 5
Page 5: Insight and commentary from our team of customer experience experts.
Why the C-suite is critical to overcoming the challenges of digital transformation and getting it ‘right’.
Highlights from Local Gov Camp, an event round up for those that didn’t manage to get along to the event in Birmingham.
According to Forrester, 70% of banks have either implemented (or are currently implementing) some form of digital transformation. As they adapt many need best practices and technologies that help speed up the pace of change.
Rising inflation rates have business leaders concerned,. And CIOs need to make smart decisions now, to stretch existing tech and talent.
The need for digitisation in the healthcare system is clear. It can save costs, improve operational efficiencies and cut patient backlogs. NHS England has recognised this need, prioritising national investments — to the 45 least-digitised NHS provider trusts — to help increase the rate of digital transformation across the entire healthcare system.
Local authorities in the UK have seen a 37% reduction in core grants since 2010 — and a near 38% reduction in staff since 1999. As a growing population places higher expectations on local government, councils have less people (and money) to service demands.